Privacy Policy

Privacy Policy

Introduction

Welcome to https://google-business-profile-optimisation-nsw.thebestlocalpro.com (hereafter referred to as “GBPO NSW” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of GBPO NSW’s online presence, including but not limited to:

  1. Our primary website at https://google-business-profile-optimisation-nsw.thebestlocalpro.com.
  2. Any mobile applications or software we develop and make available to users.
  3. Online services offered through our platform.
  4. Products directly sold or distributed by GBPO NSW.

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

This Privacy Policy guides how GBPO NSW interacts with users in the following scenarios:

  1. Authorized User Activities: When you use our applications or services as a registered user, we collect and process data necessary for providing these services.
  2. Website Visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior, which helps us improve the user experience.
  3. Communications: We may contact you via email, phone, or text messages/SMS for promotional purposes, newsletters, surveys, or service updates.

Personal Data Collection

GBPO NSW collects various categories of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to transactions, billing addresses, payment history, and payment method details.
  3. Financial Information: This may include bank account numbers, investment portfolios, or other financial records, if you choose to share them for specific services.
  4. Purchase Information: Details of products or services purchased from us, including order history, quantities, and pricing.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for device recognition and analytics.
  6. Location Data: Your geographical location data, collected through GPS or other tracking technologies, to provide personalized content and services.
  7. Feedback: Reviews, comments, responses to surveys, and any feedback you voluntarily submit to us.
  8. Social Media Information: If you choose to connect your social media accounts with our services, we may access your public profile information from these platforms.
  9. Product Information: Details about products or services that interest you, including preferences and purchase intent indicators.

We collect this data through direct user input forms, interactions with our applications, website analytics tools, and automated technologies like cookies. Additionally, third-party service providers may share personal data with us for the purposes described in this policy.

Cookies and Similar Technologies

GBPO NSW uses cookies, a common practice in online services, to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login and session management.
  2. Preference Cookies: Tailored settings and preferences are stored to offer personalized content.
  3. Analytics Cookies: Used to collect aggregated data about how visitors use our site, helping us improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy:

  1. Legal Requirements: We may be legally obligated to keep certain data for specific periods, such as tax or financial record-keeping.
  2. Business Needs: Personal data is stored for the duration it takes to provide services and support customer relationships.
  3. Data Security and Anonymization: Once the retention period ends, we securely delete or anonymize your personal data, ensuring it cannot be used to identify you.

Security Measures

GBPO NSW implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We employ encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: GBPO NSW engages trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our internal policies restrict access to personal data to only authorized personnel who require it for their specific roles.

Children’s Privacy

GBPO NSW does not intentionally collect or solicit personal data from children under the age of 18. If we discover that we have received such data, we will take steps to delete or anonymize it promptly. Parents or legal guardians should ensure that minors use our services with parental supervision and guidance.

Your Data Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have certain rights regarding personal data:

  1. Access: You can request access to the personal data we hold about you, along with details of its usage and sharing.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections or updates.
  3. Erasure (Right to be Forgotten): In certain cases, you have the right to request the deletion of your personal data.
  4. Restriction: You may limit our use of your data in specific circumstances, such as challenging its accuracy or preventing processing for direct marketing purposes.
  5. Portability: Some jurisdictions allow you to receive a copy of your data in a structured format, portable to another system.
  6. Objection: You can object to certain uses of your personal data, including profiling and direct marketing.
  7. Non-Discrimination: You have the right to take legal action if we discriminate against you for refusing to provide personal data.
  8. Data Appeals/Complaints: You are entitled to file appeals or complaints with relevant data protection authorities regarding our handling of your data.
  9. Withdrawal of Consent: If applicable, you can withdraw consent for the processing of your personal data at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or if you have any data-related inquiries, please contact our Data Protection Officer via email at [email protected] or by mail at:

GBPO NSW Data Protection Team
[Street Address]
[City, State, ZIP Code]

Changes to Privacy Policy

GBPO NSW reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy and data protection, please reach out to:

Email: contact@google-business-profile-optimisation-nsw.thebestlocalpro.com
Mail: GBPO NSW Privacy Team, [Postal Address]